What were you looking for on the website? Did you find it?
Was the website easy to use?
What would you change about it?
Would you find [new feature] useful?
Would you buy [new product] if we had it?
If we introduced [new feature/product] would you be willing to test it?
If we provided [rewards program/discounts/another special] would you use it?
How much are you willing to pay for a new feature/ product?
How easy or difficult was it to complete your purchase?
How difficult was it choosing a consultation date and time?
Were you able to check out in a timely manner?
What would you improve about the check-out process?
Were you able to find what you were looking for?
How likely would you be to recommend our business to a friend?
How would you rate your overall satisfaction with our business?
How would you rate your overall satisfaction with [specific product or service we offer]?
To what extent would you agree with the following: Completing my order was easy?
How easy or difficult was it for your question or problem to be resolved?
How could we make the check-out process faster or easier for you?
What could we change to make our product/service more user-friendly?
Is there anything you were expecting that you didn’t get?
What feature could we add that you would really enjoy?
How could we make it easier to resolve your questions or concerns?
This is totaly anonimous, all your personal data is just for us and to make serice better, we dont share this info with any third party